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Transformation and development
Digitizing services in the municipality of South America's largest city
Sao Paulo
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Katalina Papic
Partner and Director
About
Katalina is a business administrator, methodologist, and researcher with over 12 years of experience in public innovation, as well as strategy and service design through the development of participative and collaborative processes for the creation of public value. She was the research coordinator for Chile’s Governance Laboratory from 2015 to 2019 and has worked as a consultant for diverse Latin American institutions to create strategies, projects, and public innovation programs. “It makes me proud to see that there’s a before and after in the teams we work with. It means that we have generated a concrete impact,” she says.
Expertise
Over 12 years of experience.
Expert in social research and participative processes.
- Business administrator from the Catholic University of Chile.
- MSc Social Research Methods. The London School of Economics, UK.
- Professor of Diploma in “Open Government and Innovation in the Public Sector” from the University of Chile.
- Professor of Diploma in "Service Design" from the Catholic University of Chile.
Expert in social research and participative processes.
- Business administrator from the Catholic University of Chile.
- MSc Social Research Methods. The London School of Economics, UK.
- Professor of Diploma in “Open Government and Innovation in the Public Sector” from the University of Chile.
- Professor of Diploma in "Service Design" from the Catholic University of Chile.
