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Publications

Ideas, frameworks, and field notes from our practice.

We publish to share what we learn: tested methods, evolving frameworks, and reflections from the field. Across formats, we develop long-form articles, client reports, multimedia series, and a journal on Substack.


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Diseño Público

Katalina Papic · Juan Felipe López · Nicolás Rebolledo2023

Vol 1 . Diseño Público: Transformation Patterns

UNIT systematised ten years of work alongside 170 local governments in 17 countries to identify ten recurring patterns of institutional transformation, organised around three dynamic capabilities: learning, connecting, and signalling.

Client reports

2022

Towards an Audience Engagement Strategy

UNIT conducted a service design-based audience characterisation for GAM, identifying 8 user profiles and formulating 6 strategic objectives with 19 specific goals to strengthen the relationship between the cultural centre and its communities.

Client reports

2024

CREA+ Community Engagement and Environmental Integration

UNIT and Duoc UC co-designed — with more than 100 people across all campuses and schools — a practical guide and toolkit system to operationalize the institution's Community Engagement policy in Chilean technical-professional education.

Client reports

2019

The Creative Policy Programme — Implementation Toolkit

UNIT designed and facilitated a five-day intensive policy design programme for Mexico's Federal Ministry of Culture, producing four actionable policy propositions and a replicable toolkit grounded in service design and the Double Diamond method.