Public innovation consulting helps governments, regulated industries, and institutions design the strategies, services, and programmes that generate public value — from governance models and innovation labs to citizen-facing service transformation. It combines strategic foresight, service design, and programme delivery to turn institutional ambition into tangible outcomes.
WHAT WE DO
We are a Public Innovation & Strategic Design Studio
WHAT WE DO
We are a Public Innovation & Strategic Design Studio
We design, build, and deliver public innovation infrastructure for governments, regulated industries, and institutions committed to generating public value. Every engagement produces tangible systems — programmes, services, governance models, and collaborative ecosystems — that turn institutional ambition into measurable public outcomes.
As an innovation studio rooted in the field, we’ve worked with 50+ organisations and 170+ local governments across Latin America, Europe, and the US, operating as embedded partners — from initial discovery through delivery and institutional handover.
We design, build, and deliver public innovation infrastructure for governments, regulated industries, and institutions committed to generating public value. Every engagement produces tangible systems — programmes, services, governance models, and collaborative ecosystems — that turn institutional ambition into measurable public outcomes.
As an innovation studio rooted in the field, we’ve worked with 50+ organisations and 170+ local governments across Latin America, Europe, and the US, operating as embedded partners — from initial discovery through delivery and institutional handover.
For organisations that need to align institutional action around public innovation — and orchestrate the actors required to make it happen. We design the strategic architecture that aligns institutions around public innovation — shared vision, governance models, decision frameworks, and multi-stakeholder processes that make transformation possible, legitimate, and coordinated across sectors.
Strategic Design & Planning
Foresight & Design Futures
Cross-Sector Orchestration Frameworks
Strategic Consulting & Orchestration
View servicesFor organisations that need to align institutional action around public innovation — and orchestrate the actors required to make it happen. We design the strategic architecture that aligns institutions around public innovation — shared vision, governance models, decision frameworks, and multi-stakeholder processes that make transformation possible, legitimate, and coordinated across sectors.
Strategic Design & Planning
Foresight & Design Futures
Cross-Sector Orchestration Frameworks



























FAQs
Frequently Asked Questions
UNIT designs and delivers. We produce tangible infrastructure — programmes, services, governance architectures, and collaborative systems — rather than advisory reports. Our work is grounded in strategic design and embedded partnership, not recommendations from a distance.
Governments, multilateral organisations, regulated industries (energy, healthcare, financial services), and any institution committed to generating public value. We’ve partnered with 50+ organisations and 170+ local governments across Latin America.
Every engagement starts with a discovery phase — understanding institutional purpose, mapping stakeholder landscapes, and assessing readiness for innovation. From there, we co-design the scope, deliverables, and governance of the engagement with the client team.
An innovation lab is an institutional unit designed to experiment, prototype, and drive systemic change. We co-design labs from strategic purpose to operational model — including governance, action lines, identity, and the actor ecosystems needed to generate sustained public value.
Yes. While our deepest experience is in Latin America, our methods and frameworks are designed for any institution navigating complex public challenges. We work in English and Spanish and have partnered with multilateral organisations operating across multiple regions.
CASE STUDIES
Evidence of public design in action
CASE STUDIES
Evidence of public design in action
Discover how we have partnered with governments, multilateral organisations, and regulated industries to design programmes, services, and governance models that generate public value.
Discover how we have partnered with governments, multilateral organisations, and regulated industries to design programmes, services, and governance models that generate public value.

Design in Transit: Co-Creating a National Platform for Design Culture
UNIT partnered with the Ministry of Cultures, Arts and Heritage to design and produce two consecutive editions of Design Month — building a co-created programming platform that positioned design as a strategic cultural and economic force in Chile, reaching more than 3,000 participants across 17 countries.

Designing a Replicable Methodology for Local Open Governance
UNIT worked with the Open Government Partnership to translate open government principles into an operational co-creation methodology, designing a global Playbook through a structured co-design process with 14 local governments across four continents.

From Cultural Venue to Open Platform: Redesigning Public Value in a Post-Crisis City
Through qualitative research and service design, UNIT worked with Chile's Centro Gabriela Mistral to understand the needs and aspirations of its diverse publics, building a strategic vision that repositions the institution as an open platform of inclusive cultural services for Santiago and its communities.

Learning by Doing: Installing Design and Innovation Capabilities in City Government through Digital Service Transformation
UNIT and States of Change partnered with the Municipality of São Paulo’s (011).lab and Digital Transformation Coordination to design and deliver a nine-month experiential learning programme that simultaneously trained public servants in human-centred service design and produced concrete digitally transformed public services.

From Policy to Practice: Co-Designing a Community-Engagement Methodology for Technical Education
UNIT co-designed with Duoc UC’s Vice-Rectorate for Academic Affairs the CREA+ Guide—a practice's value proposition through participatory research, then to co-design a Labour Attraction Programme that created shared value across the service station ecosystem and installed new organisational capabilities for Copec.

Co-designing a Talent Attraction Platform for Chile’s Service Station Ecosystem
UNIT worked with Academia Copec in two consecutive phases —first to strengthen the organisation’s value proposition through participatory research, then to co-design a Labour Attraction Programme that created shared value across the service station ecosystem and installed new organisational capabilities for Copec.

Developing Design Capabilities in Public Servants to Transform Cultural Policy
In tandem with the British Council Mexico and the Royal College of Art, UNIT developed a capacity-building programme for Mexican public servants —introducing service design methodologies into the cultural sector to strengthen the ability of government teams to develop human-centred policies and programmes.

Redesigning Institutional Culture through Student Experience
UNIT partnered with Universidad Adolfo Ibáñez to redesign its student experience from the ground up —addressing a structural challenge of organisational fragmentation through service design and collective intelligence to install a culture centred on integral student development.

Facilitating Intersectoral Coordination through Design Methodologies
UNIT worked with the Inter-American Development Bank (IDB) to strengthen intersectoral coordination in the Cultural and Creative Industries (CCI) of Mexico’s South-Southeast region, incorporating design methodologies and collective intelligence to produce a sustainable platform for generating public value.